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Text message terms

Text message terms.

How Curless Psychology uses text messages, and how to stop them at any time.

Last updated September 23, 2026

What we send

Curless Psychology sends text messages to clients, and to parents, guardians, or other contacts who receive reminders for a client, when they have agreed to receive them. Our messages cover:

We do not send marketing messages. Message frequency varies with your appointments and account activity. Message and data rates may apply.

How to sign up

You sign up on our patient information form. We email you a secure link to your patient forms, and the form asks for your phone number. Under “Your communication preferences,” check the box labeled “Enable text messages (SMS)”. The box is never checked for you, and agreeing is not a condition of receiving care.

The disclosure beside the checkbox reads:

By checking this box, you agree to receive appointment, paperwork, and billing text messages from Curless Psychology at the mobile number you provided. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out. Consent is not a condition of receiving services. Privacy Policy: www.curlesspsychology.com/privacy.html. SMS Terms: www.curlesspsychology.com/sms-terms.html.

The Contact information section of the patient information form, with the Phone field filled in as (207) 555-0142.
The phone number field on the patient information form.
The Your communication preferences section. The Enable text messages (SMS) box is unchecked, with the full text message disclosure and links to the Privacy Policy and SMS Terms beside it. No text message types are shown or checked.
The unchecked text message box with its disclosure. We send no texts until this box is checked. The choice of text message types appears only after it is checked.

See the complete patient information form as one image, from the practice header to the Submit button.

Replying to our texts

How to stop texts

Reply STOP at any time to stop all text messages from us. STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT also work. You will receive one text confirming that you are unsubscribed, and no further texts after that. Reply START to receive texts again.

Replying CANCEL stops all texts. It does not cancel an appointment. To cancel an appointment, reply X or call the office.

Help

Reply HELP for help, or call (207) 667-3485. You can also email heather.office@mcurlessphd.com.

Privacy and security

Text messages are not encrypted and can be seen by anyone with access to your phone. We keep clinical details out of texts. A message may include the practice name, a first name, an appointment time, an amount due, and a secure link to our client portal. If others can see your phone, tell us and we will use another way to reach you.

We do not sell or share your mobile number or your consent for marketing. Our Privacy Policy explains how we handle your information.

Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed.

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